When someone buys a seat from a venue’s ticket office -- AKA the primary ticket seller -- the buyer has the choice to resell that ticket to a different buyer. Suppliers in the secondary market may involve firms, box office promoters, licensed ticket sellers, and individuals like you. Only SF Tickets gets its tickets from a popular ticket marketplace, and restricts tickets for only San Francisco and surrounding areas so you will quickly find the perfect seats in your city.
The secondary marketplace run on a ”price based on demand” model, and you may see that ticket prices shift over time. It’s not uncommon to see seats priced at below primary costs. You can also discover hot seats for shows that are sold out that could cost more than the box office price. The key to the secondary market is to come back as much as possible to find who’s playing in San Francisco.
Contingent on the individual sale, you may receive your tickets in one of six ways:
Email download: A ticket code will be e-mailed to you before the show, from which you should print out your actual ticket. These e-tickets might have to be obtained through My Ticket Tracker.
Shipped: Sellers will send the physical tickets through Federal Express. Tickets are pledged to get to you before showtime, and you will have a FedEx tracking code once the tickets goes out.
Will Call Office: Tickets will be left in the box office or will call area.
Outside Pick-up: Tickets will need to be procured at a close location (no more than 30 minutes from the event).
Paperless: The seller will meet your party at the gate and walk you to the box office.
Flash: The seller will send you a gift card that you will need to use at the venue box office. It will contain the initial sale transaction and generate a viable receipt.
You can choose a different shipping address -- even P.O. boxes -- for completed ticket orders placed through Only SF Tickets. However, on sales above $750, the ticket seller may decline to mail to a different place other than the billing address. Furthermore, sellers may want a signed authorization from you if they need proof that the delivery address is valid.
Instant tickets are generally available to download and print after you submit your order. Please allow for processing time, which could take as much as one business day. You will see a confirmation email detailing how to view your instant tickets.
To make sure you experience a wonderful time in San Francisco, all tickets have a 100% Money Back Guarantee in case:
- The seller doesn’t ship your purchased tickets
- You receive your purchased tickets after the event begins
- The tickets were deemed void by the venue. (Confirmable proof must be produced by the venue in a written letter.)
- The event was canceled without a rescheduled date. (Shipping costs not included in the refund.)
Tickets on Only SF Tickets are generally first-come, first-served. If your purchase was canceled mid-purchase, it means another customer finished their order before you. Unfortunately, you will have to go back to that event and try selecting a different seat.
Many sellers own multiple groups of seats and are able to satisfy parties easier if they don’t add the seat numbers on most listings. However, you'll see the rows and sections to pick from. Just know that your seats will be situated with the other seats unless detailed in the listing.
Because this is a resale marketplace, the ticket will have the first buyer’s name rather than yours. Nevertheless, you will still be allowed into the event because it's the bar code that's vital for entry.
To avoid ticketing scams, most tickets are one-of-a-kind units. Therefore, if your tickets are stolen, ruined, or lost you can reach out to the seller to see if it is possible to replace lost tickets. However, sales cannot be refunded.
In the case that an event is totally called off, you qualify for a full reimbursement (shipping not refundable). If the event gets put off and rescheduled for another date, your tickets will transfer to the new day.